Effective date: September 22, 2026

This Privacy Policy explains what information Secure PC Services (“we”, “us”) collects when you visit securepcservices.com, contact us or bring us a device to repair, and what we do with it. We are a computer repair and custom PC building service based in Broward County, Florida.

The short version

We only collect what we need to answer you and fix your device.
We never sell your information and we do not use advertising or analytics trackers on this website.
We only access the files on your device when the repair requires it, and we do not copy or keep them.
You can ask us at any time to see, correct or delete the information we have about you.

Information we collect

When you use the contact form, you give us your name, phone number, email address, and optionally your city, the service you need and a description of the problem. The consent checkbox records that you agreed to be contacted about your request.

When you call, text or message us on WhatsApp, we receive your phone number and whatever you choose to tell us or send us, such as photos of the problem.

When you visit the website, our hosting provider automatically records standard server logs (IP address, browser type, pages requested and the time of the request). These logs are used for security and to keep the site running.

How we use your information

To reply to your request, give you a quote and schedule a visit or pickup.
To carry out the repair or build you asked for.
To follow up on your service, including warranty claims during the 90-day warranty period.
To keep basic business and tax records as required by law.

We do not add you to marketing lists and we do not send you promotional messages unless you ask us to.

How contact form messages are handled

Form submissions are delivered directly to our business email inbox. They are not stored in a database on this website. The form uses a hidden anti-spam field and does not use any tracking or profiling.

Your devices and the data on them

Repairing a computer, tablet or phone sometimes requires access to it. When you trust us with a device:

We only access what is necessary to diagnose and fix the problem.
We do not browse, copy or share your personal files, photos or messages.
If a repair puts your data at risk, we make a temporary backup only with your permission, and we delete it once the repair is complete and you confirm your data is intact.
You are welcome to be present while we work on your device.

Cookies and third-party services

This website does not use advertising cookies or analytics. It relies on a few third-party services:

Language preference cookie. A cookie named pll_language remembers whether you are viewing the English or Spanish version. It lasts one year and contains no personal information.
Google Fonts. The typefaces used on this site are loaded from Google servers, which means your browser sends your IP address to Google when a page loads. See the Google Privacy Policy.
WhatsApp. If you tap a WhatsApp button, the conversation happens on WhatsApp, a service of Meta, and is governed by the WhatsApp Privacy Policy.

Who we share information with

We never sell or rent your personal information. We only share it with the service providers we need to operate, such as our website hosting company and our email provider, and only as far as necessary. We may also disclose information when required by law.

How long we keep information

We keep your contact details and service history for as long as needed to complete your service, honor your warranty and meet our legal and tax obligations. After that we delete them. You can ask us to delete your information sooner, unless we are legally required to keep it.

Your choices

You can ask us to show you, correct or delete the personal information we hold about you. Just email us at matiasmujicausa@gmail.com or call (954) 991-8958 and we will respond within a reasonable time.

How we protect your information

The website uses an encrypted HTTPS connection, and access to customer information is limited to the people who need it to do the work. No method of transmission or storage is completely secure, but we take reasonable measures to protect your information and will notify you as required by Florida law if a breach ever affects your personal data.

Children

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has sent us information, contact us and we will delete it.

Changes to this policy

If we change this policy, we will update it on this page and change the effective date above.

Contact us

Secure PC Services, Broward County, Florida
Phone: (954) 991-8958
Email: matiasmujicausa@gmail.com